Shipping policy

 

Delivery of Items

If an item is listed as “in stock” this refers to the stock status with our supplier and is not necessarily in our warehouse/ store. For example, an item sold quoting an estimated delivery time of “approximately 4-6 weeks” means that the item has not yet arrived in our warehouse and refers to the time it will take to reach us. As soon as your items arrive at our warehouse, we endeavour to dispatch them as soon as possible and will contact you to arrange a date and time that suits.

Due to our store being based in Northern Ireland, the delivery times quoted apply to Northern Ireland only and do not include the Republic of Ireland. Delivery to the Republic of Ireland is subject to longer delivery times, so please contact us before buying or view our delivery charges here.

Rugs and pillows/cushions are the only items that we can deliver to Mainland UK. If you have any enquiries regarding other items, please contact us on +44 (0) 28 3833 8824.

Our delivery drivers endeavour to remove all packaging from the item and dispose of any rubbish. Please note that our company and our drivers are not liable for any damage caused to you or your property when conducting deliveries. All items handled by you are at your own risk. All items are priced as flatpack on our website; however, we offer assembly at an additional cost which is listed on each product page.

We have provided clear measurements for all our items; therefore, please ensure that you are able to fit the item through doors and into your home.

Due to the nature of the goods (weight and size) and the unpredictable nature of home deliveries we advise that you grant us a couple of hours around your estimated delivery time. Due to the volume of items we sell, our couriers have a very busy schedule and deliveries may be conducted as early as 8am up till 6pm.

Most of our deliveries will be conducted by our courier service who will contact you directly to arrange delivery.

Please note: Framed pictures and mirrors cannot be shipped out due to their fragility. These items must be collected from our store in Portadown. Please select option 'Pickup in store' at checkout. 

Delivery Charges: